![]() AutoAssure is a broker and assigns contracts out to two direct providers: Endurance and United Car Care. It depends on the plan level and also the service company. They can also require you to only visit dealerships for repairs. However, extended dealer warranties often require you to purchase when you buy your new car or within a few years. You’ll probably have the choice to extend your warranty through your vehicle’s manufacturer. As your factory warranty expiration date approaches – or ideally, long before – it’s time to consider the benefits of extended protection. Typically, this includes a bumper-to-bumper warranty, powertrain warranty, and other warranties that cover corrosion and emissions systems.īut every factory warranty expires at some point, even the long 10-year/100,000-mile powertrain warranties offered by Kia, Hyundai, and Mitsubishi. When you purchase a new car, the manufacturer offers a factory warranty on a number of parts. With all the other options you have, we think you can find a better fit outside of AutoAssure. It also mentions that many customers were sold plans before they had the chance to read through the whole contract. In the 2018 lawsuit against AutoAssure, the background text tells of contracts that have pages and pages of exclusions, some of which are out of the ordinary. However, there’s a reason to believe that these samples only tell part of the story. On the surface, AutoAssure’s sample contracts look standard. Also, seeing reports of misleading sales letters makes one wonder what working with a live sales rep would be like. Just make sure you know what you're calling about and the price you are comfortable spending so you are not signing up for unnecessary contracts.AutoAssure doesn’t pass California’s strict regulations on vehicle service plans since it is not available in the state. However, if you are interested in purchasing an Extended Service Warranty, the company is likely able to help as they have various services available. That's why it's important to read the fine print because the letter clearly states it is an advertisement. There it is says this is an advertisement in coverage." It's so important errand to look at the bottom of that letter. She said, "they want you to purchase a service contract that could cost you hundreds and even 1,000s of dollars. News 3 spoke with Leslie Blackwell, the Director of Public Affairs for the Better Business Bureau serving Central Virginia about this. In addition, the mailers were being distributed in envelopes resembling Federal Tax Documents." ![]() ![]() The businesses mailers contained aggressive and confusing language, that often intimidated consumers. On the BBB's website they said, "since May 2019, the BBB serving Chicago and Northern Illinois has requested on multiple instances for Endurance Warranty Services, LLC to modify, or discontinue their promotional mailers being distributed nationwide. However, according to online records the company is not accredited by the Better Business Bureau. Learn more by reading real customer reviews on Google, Trustpilot, Best Company, Better Business Bureau and other rating sites." 5000 and Gold Stevie Awards, and highly recommended by Consumer Affairs and Consumers Advocate. We are backed by an AM Best “A” rated insurance company, a recipient of Inc. ![]() ![]() News 3 looked into the company and learned it is, in fact, real and located in Illinois.Īccording to the website, "Endurance is one of the largest providers of vehicle service contracts in the nation. ![]()
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