If the package cannot be located, the shipping carrier will process a claim for the package. Please contact support to initiate a tracer within 10 business days of the item shipping from our warehouse. If a shipped order was lost or damaged, the shipping carrier must conduct an investigation. Note: You may be asked to sign for the package upon delivery. You can see it when you go to the checkout page or see the table belowįor customers in the EU, Canada, United Kingdom: Productĭingmun provides insurance coverage for every item we ship out. Shipping charges are estimated due to your location and the order's weight.
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